While I have my wife's Mercedes serviced at D. Wells for several years now, this was the first time I decided to have them service my Ford Flex. With over 125,000 miles on it I wanted to know what could be done to improve the ride as I expect to keep this vehicle for several more years. Well, I was not disappointed with the thorough report D. Wells provided, and the resulting ride improvement after they replaced the shocks and struts and needed tire alignment. It rides once again as the day I drove it new from the showroom and I could not be more pleased. The level of service, friendliness, thoroughness of inspection reports, etc. have made me a repeat customer for both my vehicles now. I cannot give them a higher positive rating than 5 stars, but would if I could. Thank you everyone at D. Wells in Gurnee for your outstanding automobile service.