Gurnee Auto Repair

They give good advice on how to deal with your cars repairs.

Untreia said her vehicle was ready when the business said it would be. They let her know what they were going to do before they started to work on it. She said she will be bringing her other vehicle in soon.

Resently bought a 2002 monte carlo ss Dale Earnhardt ed ,I wanted to make sure it was a safe car to drive. Boy iam glade l did .thay not only told me but showed me the issues. The car was done in a short time ,it is great and I know it is a safe car to drive..if you try them one time you want to come back again and again.

Christine said Dave is always pleasant on the phone and remembers her. She mentioned in an emergency he will make it work so that she can get in for service on short notice.

Don wells auto is fabulous! David Wells is exceptionally kind, knowledgeable, courteous and treats me like family! Ci would definitely recommend don wells auto to anyone/everyone needing auto service!

Service was fast and complete. Staff was friendly and helpful, too.

Had a very good experience with the team at D Wells. I stopped by to get a feel for what size tires I could put on my Ram 1500.. I expected to be upsold and rushed. Dave was awesome - he walked around the truck with me and talked through my options. He gave me 3 quotes for different tires and actually recommended the cheapest tire as the best option for me given my needs. They ordered the tires and called me later in week to let me know they had arrived. I sat in lobby for 2 hours while tires were being put on and watched the team interact with customers. They were extremely friendly and fair - they helped customers understand what they needed and were upfront about cost and made recommendations. The guys in the shop were polite and invited customers to verify their observations and work. One of the tires needed more air than the other and Dave coordinated a replacement for the next day and made sure it was taken care of without any involvement from me. I was really impressed by how many positive interactions there were - really a great business.

I called ahead to see if they could help with a serious potential tire problem. They said they were busy, but if we could drop it off and leave it, they'd squeeze it in that afternoon. We did, and they did. I have peace of mind, at a great price. THANKS DAVE!!!

Did I mention trustworthy. Great group of folks!

Staffs are very professional the service is excellent